Gardeners St James's Cookie Policy

This Cookie Policy explains how Gardeners St James's uses cookies and similar technologies on our website. It describes the types of cookies we use, the purposes for which we use them, and the options available to you to manage your cookie preferences. By continuing to use our website, you agree to the placement and use of cookies as described in this policy, subject to your chosen settings.

What Are Cookies

Cookies are small text files that are set on your device when you visit a website. They are widely used to enable websites to function efficiently, to remember your preferences, and to provide information to website owners. Some cookies are temporary and are deleted when you close your browser, while others remain on your device for a longer period or until you remove them.

Types of Cookies We Use

Gardeners St James's uses several categories of cookies to support a reliable, secure, and user friendly online experience. Each type of cookie serves a different purpose and may be set by us or by carefully selected third parties acting on our behalf.

Essential Cookies

Essential cookies are necessary for the basic operation of our website. Without these cookies, certain core functions and services cannot be provided. They allow you to move around the site, use navigation, access secure areas, and maintain your session as you browse. Essential cookies also help us ensure the security and integrity of the website by enabling features such as load balancing and fraud prevention. Because they are strictly required for our website to function, you cannot disable essential cookies through our site. However, you may configure your browser to block all cookies, which may cause parts of our website to stop working correctly.

Analytics Cookies

Analytics cookies help us understand how visitors interact with the Gardeners St James's website. These cookies collect information such as the pages you visit, how long you stay on each page, the links you click, and technical details about your browser and device. We use this information in an aggregated and anonymous way to analyse trends, measure website performance, detect technical issues, and make improvements to our content and layout. Analytics cookies support our performance monitoring by highlighting which areas of the site are most popular, which features may need refinement, and how users reach our pages.

Marketing Cookies

Marketing cookies are used to deliver content and messages that are more relevant to your interests. They may be set by us or by third party partners that provide advertising or social media services. These cookies can help build a profile of your interests based on your browsing activity and may be used to show you tailored adverts on our site or on other websites. They can also help us measure the effectiveness of marketing campaigns by tracking how users respond to certain content. If you choose to disable marketing cookies, you may still see adverts, but they are less likely to reflect your interests.

How We Use Cookies for Performance Monitoring

Performance monitoring is an important part of maintaining a high quality experience on the Gardeners St James's website. Through analytics and certain functional cookies, we monitor page load times, navigation flows, error rates, and user engagement with key features. This monitoring allows us to identify technical issues quickly, optimise images and scripts, adjust layouts, and continuously improve site reliability and speed. The insights gained from performance cookies are used in a statistical and aggregated manner and are not used to make decisions about individual users.

Your Cookie Choices and Controls

You have control over how cookies are used on your device. When you first visit the Gardeners St James's website, you may be presented with options to accept or manage non essential cookies such as analytics and marketing cookies. You can update your preferences at any time by adjusting your browser settings to refuse or delete cookies, or by using any on site controls that we may provide for managing consent. Please note that blocking certain categories of cookies, particularly essential cookies, may affect the functionality and performance of the website, and some services may not work as intended.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how Gardeners St James's uses cookies and how you can manage your preferences.